I immediately recognized Marlene’s voice on the phone. She was one of the brightest and most conscientious doctoral students I have ever served in my academic coaching and editing practice. An older student, “nontraditional,” Marlene had returned for her doctorate after three of her four kids were grown and on their own. She held down a full-time job in medical billing, and her youngest was now in high school, so Marlene embarked on a lifelong dream—she enrolled in a doctoral program. We were working together on the first of her course papers.
But now, instead of greeting me, Marlene fumed for ten minutes. Her professor had track-changed almost every page of her essay and added a four-paragraph single-spaced memo stuffed with questions. Marlene shouted over the phone, “I’m calling the doctoral police!”